Choose your products
Go to our shop and select the products you never want to run out of.
Set your delivery frequency
Click on the Subscribe option when you are adding each product to your cart. Indicate how often you’d like your products to be delivered, ie every three months. Proceed to checkout as normal.
Adjust as you need
Once your subscription has started, you’ll receive an email to activate your account. Follow the link so you can login to your account, and edit, cancel or add product as you need.
I'm running low. How do I pull my charge date forward?
Go to the login page here. Then just hit Manage Subscription and Edit Frequency.
How can I change my packaging format?
You can swap your packaging anytime. Login here and hit Manage Subscription. Then look for Swap Products under the Product section.
Can I add one-off products to my subscription?
Of course. All you need to do is login here and select Manage Subscription. Make sure you first select the Active Subscription you would like to add the product to, otherwise the system will create a new, additional subscription.
Once you're through to your active subscrption, you'll be given the option to Add More Products.
How do I update my email address?
You will need to login here. Then click on Manage Subscriptions and select your active subscription. Look for Email Address and select edit. You can only have one email address across you account, so this will update all active subscriptions to the new email address.
How do I change my shipping address?
All you need to do is login here and go to Manage Subscription. Click into the subscription you would like to edit, and look for Shipping Address.
How do I change my billing address?
All you need to do is login here and go to Manage Subscription. Click into the subscription you would like to edit, and look for Payment Method. Click on that, and you can edit your billing address.
I have an active subscription and I’ve tried to log in, but it says I have no account?
This happens when your account has not been activated yet. All you need to do is sign up here with the same email address you subscribed with, and you’ll be good to go!
Help please, I’ve forgotten my password?
It happens to the best of us. Login here and press Forgot Password.
We will then send you an email to reset your password and you’ll be good to go from there.
How do I delay my subscription?
You are welcome to delay your subscription anytime. All you need to do is login to your account here, and hit Manage Subscription. Select your current active subscription. You'll be given the option to skip your shipment or change your delivery date.
How do I cancel my subscription?
You are welcome to cancel your subscription anytime. All you need to do is login to your account here, and select Manage Subscription. Then select the subscription you are trying to stop, and press Cancel.